Open orders by Viber +387 66 770 077
Please, when opening an order via viber, respect the following procedure:
- You shall conclude the Contract on Brokerage with the Eurobroker which defines the right to open an order by viber pursuant to the Eurobroker Rules and Internal Instructions;
- You shall submit in writing the viber numbers from which orders are to be sent to the Eurobroker;
- You can open an order by viber number +387 66 770 077 only by using the viber number that you instructed in the Contract on Brokerage and that we know that belongs to you
- All preparatory actions (all that is necessary to make a decision on all elements of the order) shall be completed before the beginning of the procedure for opening the order
Eurobroker has standardized the elements that the client should communicate in the viber contact with the broker when opening the order. Please respect the following sequence of the order elements:
- the client's name/the name of the natural person who opens the order
- the client’s password (the number of the client account for which the order is to be opened)
- the type of order (buying, selling, revoking – with the exact number of orders to be revoked, if the case)
- the CRS mark (preferably completed with the issuer's name)
- the amount
- the price limit: price - if the order is limited or to emphasize that the order is marketable or free/discretionary (the opening of a free or discretionary order can be accepted only if the client has previously discussed this with the broker through which a specific order is opened)
- the execution time: daily, by the revocation, up to the certain date,
- special requirements (if any)
- the representation manner (orders with the hidden amounts)
If you do not respect the previous sequence or give incomplete or inaccurate elements in your viber order, you shall expect the broker explicitly request all the necessary elements of the order to get the proper receipt and execution of orders;
If you want to open several orders after you finish opening a previous order, you shall write "NEW ORDER" and you can start giving the elements of the order from the point 3)
If you want to interrupt the start of an order opening for any reason, or you do not want to open the order according to the given elements, please contact your broker immediately and you will be instructed what to do next
NOTE:
Upon the receipt of orders by viber, the Eurobroker's employees shall check the conditions for receiving orders and they are received and entered into BST if all the prescribed conditions of the order are met. The number of orders from the order book is always linked to the archived electronic viber message.
If the employee verifies that an open order does not meet all the conditions for admission, the order shall be rejected, and the client shall be informed by viber, i.e. by sending a viber message to the number from which the order was received. Eurobroker is obliged to safekeep electronic viber messages for five (5) years from the day the order is given.
