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Open orders by Skype

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Open orders by Skype

Our skype name is eurobroker2001
Please, when opening an order via skype, respect the following procedure:
  • You shall conclude the Contract on Brokerage with the Eurobroker which defines the right to open an order by skype pursuant to the Eurobroker Rules and Internal Instructions;
  • All preparatory actions (all that is necessary to make a decision on all elements of the order) shall be completed before the beginning of the procedure for opening the order
  • You can open an order via skype only if you have a camera and if you make a skype video call
  • Brokers will inform clients that the call is being recorded
Eurobroker has standardized the elements that the client should communicate in the skype contact with the broker when opening the order. Please respect the following sequence of the order elements:
  1. the client's name/the name of the natural person who opens the order
  2. the client’s password (the number of the client account for which the order is to be opened)
  3. the type of order (buying, selling, revoking – with the exact number of orders to be revoked, if the case)
  4. the CRS mark (preferably completed with the issuer's name)
  5. the amount
  6. the price limit: price - if the order is limited or to emphasize that the order is marketable or free/discretionary (the opening of a free or discretionary order can be accepted only if the client has previously discussed this with the broker through which a specific order is opened)
  7. the execution time: daily, by the revocation, up to the certain date,
  8. special requirements (if any)
  9. the representation manner (orders with the hidden amounts)
If you do not respect the previous sequence or give incomplete or inaccurate elements in your skype order, you shall expect the broker explicitly request all the necessary elements of the order to get the proper receipt and execution of orders;
Once you finish setting up the elements of a single order and you are sure that you want to open, receive, and implement such an order, you shall pronounce "I CONFIRM"
If you want to interrupt the start of an order opening for any reason, or you do not want to open the order according to the given elements, you shall pronounce "I REVOKE"
If you want to open several orders after you finish opening a previous order, you shall pronounce "NEW ORDER" and you can start giving the elements of the order from the point 3)
At the end of the procedure for assigning the order elements and your confirmation that all necessary elements are assigned, the broker through whom the order is to be opened shall pronounce "RECEIVED"

NOTE:
Upon the receipt of orders by skype, the Eurobroker's employees shall check the conditions for receiving orders and they are received and entered into BST if all the prescribed conditions of the order are met. The number of orders from the order book is always linked to the archived electronic skype video call.

If the employee verifies that an open order does not meet all the conditions for admission, the order shall be rejected, and the client shall be informed by skype, i.e. by sending a skype message to the number from which the order was received. Brokers are allowed to have an insight into archived skype video calls.

Eurobroker is obliged to safekeep electronic viber messages for five (5) years from the day the order is given.
ssion, the order shall be rejected, and the client shall be informed by viber, i.e. by sending a viber message to the number from which the order was received. Eurobroker is obliged to safekeep electronic viber messages for five (5) years from the day the order is given.

ADDRESS

Broker - dealer company "Eurobroker"a.d. Banja Luka

Street : Kralja Alfonsa XIII 26, Banja Luka

Email : office@eurobroker.ba

Phone : +387 51 230 820

Viber : +387 66 770 077

Skype : eurobroker2001

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